The NGA 911 website highlights an innovative emergency communication platform designed based on Next Generation 911 (NG911) technology. NGA 911 (Next Generation Access 911) brings the groundbreaking call model for public safety into the cloud, and replaces 911’s legacy systems with a ‘One-Ecosystem’ space that unifies voice, text, video, and data channels in a way that opens the connectivity barriers during an emergency. To reduce response times for PSAPs and first responders and to save lives more effectively, their objective is to increase the accuracy of call handling and the accessibility of information.
What is NGA 911?
About NGA 911 NGA 911 is not just a name; rather, it is a brand name symbolizing advancement in NG911 service offerings that are designed for reliability, resiliency, and scalability in the emergency communications infrastructure. Their storage technology is cloud-based and prepared for the future. High redundancy and failover features guarantee your service remains operational. The service includes capabilities such as Text-to-911, Real-Time Text (RTT), as well as video from consumers to dispatchers and an evolution to dispatch centers based on integration with Internet of Things (IoT) devices, which provides more specific location or additional details about an incident. The NGA 911 platform aims to provide all users equal access to emergency services and to equip 911 professionals with tools that are user-oriented and flexible.
Intrado and Carbyne in the Emergency Communications Arena
The NGA 911 site hypes its own solutions over those of others, but we know that both Intrado and Carbyne are big names out there in the wider world of NG911 and emergency communications:
Intrado is a significant NG911 vendor with full NG911 offerings, including network infrastructure, emergency call routing, and enriched features such as location accuracy and multimedia information transfers. Intrado is all about network infrastructure, underpinning PSAPs with solid cloud-based services.
Carbyne is a more recent entrant in emergency communication technology that uses real-time data, video, and AI to enhance emergency response services. Carbyne’s platform offers video and voice connectivity with advanced real-time analytics that provide better situational awareness to responders and enable them to make better tactical decisions on the fly.
Intrado and Carbyne are committed to an NG911 mission to advance emergency communication technology to make it more responsive and accurate for first responders’ general domain knowledge, espoused by being in the NG911 ecosystem.
NGA911’s Unique Value Proposition
NGA 911 stands apart by providing a high level of trustworthiness, security, and elasticity, developed on a foundation of relationships with leading cloud partners such as AWS, whose platform is engineered to withstand the most intense demand. Their solution has a reduced physical equipment footprint and a minimal operational cost, as well as a future upgrade without requiring new hardware. NGA 911 has also signaled a focus on inclusivity and equity in emergency services, with support for various modes of communication to accommodate diverse needs, such as people accustomed to text or video, rather than traditional voice, for calls.
Call to Action
For a more in-depth understanding of how NGA 911 can revolutionize emergency response, the site invites customers to connect with the company. Prospective organizations or agencies can also request a personalized demo and consultation to discuss their specific needs in NG911 solutions that support today’s public safety demands. By adopting NGA 911’s next-generation platform, towns can develop safer, more interconnected communities with quicker emergency response.
